How to stop sending passwords over WhatsApp
Instead of getting passwords over WhatsApp, send the client a link: they fill in a form, the logins arrive encrypted in their folder and nothing stays in the chat.
The problem
Passwords arrive in voice notes, photos and loose messages, and stay forever in everyone's phone chat. On top of that, every time an account asks for a verification code you have to text the client again.
How it works
- 1
Send a link, not a request
From the client in Passfolio, pick the services you need and share the link over the same WhatsApp.
- 2
The client adds their logins
They open it in the browser, without creating an account, and fill in user, password and, if they want, 2FA.
- 3
They arrive organized and encrypted
They show up in the client's folder and the link closes on its own after the submission.
- 4
You generate the 2FA code
With the authenticator app key saved, you no longer need to ask the client for codes.
Details
- The link expires in 1, 7 or 30 days and you can revoke it earlier.
- Intake links are on every plan (Free allows one open at a time). Shared 2FA from Freelancer.
Features you'll use
A link for clients to send you their logins
Send the client a link to enter their logins in a simple form, without creating an account. They land in the right client in Passfolio, encrypted.
2FA codes shared with your team
Store the 2FA key of each client account and anyone on the team with access generates the 6-digit code on the spot, without asking the client.
Every client's logins, in their place
Passfolio groups logins and cards by client, with subprojects for each brand, channel or location. You find any client's Instagram password in seconds.
Frequently asked questions
Is it safe to send passwords over WhatsApp?
The message travels encrypted, but the password stays in the chat, in backups and on the phone of everyone in the group. With a link that closes itself, no copy stays in the chat.
Does the client need to install anything?
No. They open the link in their phone or computer browser and that's it.
Does it work for codes sent by SMS?
No. Shared 2FA works with each service's authenticator app option, not with SMS or email.
Related
How to ask a client for their passwords
The tidy way to ask a client for their passwords: a link with a simple form, no voice notes, photos or screenshots, that closes after it's used.
Passfolio for social media managers
For social media managers who run several clients' accounts: every login in its place, the 2FA code without texting the client and everything at hand on your phone.
Get your clients' logins in order today
Create your free account in a minute. No card needed.
Start for free