Client logins for accounting firms

For accounting and bookkeeping firms: the logins each client authorizes you to use (portals, banks, suppliers) organized by client, with each person on the team seeing only what's theirs.

The problem

A firm handles dozens of clients, each with logins to portals, banks and systems the team uses every day. They usually live in a spreadsheet or a notebook, and when someone leaves the firm nobody really knows what they saw.

How it works

  1. 1

    One folder per client

    Logins and the cards that pay for their services, together and encrypted.

  2. 2

    Permissions per client

    Each person at the firm sees only the clients they serve, as editor or read-only.

  3. 3

    A log of who saw what

    Every time someone views or copies a password it's logged for 90 days.

  4. 4

    A tidy handover at the end

    If a client leaves, export or transfer all their logins to them.

Details

  • Use Passfolio for the logins the client enables or delegates to you. Personal, non-transferable credentials, such as tax ID passwords, are best handled through each agency's official delegation.
  • Team, per-client permissions and activity log from the Agency plan.

Features you'll use

Frequently asked questions

Where should an accounting firm keep its clients' passwords?

A spreadsheet or a notebook is the most common. The recommended option is an encrypted place with per-person permissions and a log of who accesses what, so you can answer if a client asks.

Can I store my clients' cards?

Yes. Cards are stored encrypted, linked to one or more clients, and viewing a full card is logged.

What happens when an employee leaves the firm?

Remove them from every client in one click and Passfolio lists the passwords they saw, so you change only those.

Related

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